The only weird part is that the Apple Support salesman said that it may take 'up to a couple of days' to get the redemption code. It will cost you US$20 and will come to you as a redeemable code that you will use in the Mac App Store, which means that you will need a Mac running at least 10.6.8 to use the code. The good news is that Lion is still available from Apple. It's also not available on Apple's website, or, or anywhere else (with very few exceptions which all looked extremely unreliable). Here's the twist: his MacBook cannot run Mountain Lion (10.8), and Lion (10.7) is no longer available for sale on the Mac App Store. A reader contacted us the other day with an interesting problem: he wanted to use the latest Java update, but it requires an 'Intel-based Mac running Mac OS X 10.7.3 (Lion) or later' and his MacBook was running Snow Leopard.